Terms & Conditions
Terms & Conditions
Effective Date: 4 August 2026
Terms & Conditions for Bookwala Online
Welcome to www.bookwalaonline.com ("Website"), owned and operated by Bookwala. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. Acceptance of Terms
By using this website, placing an order, or creating an account, you confirm that you have read, understood, and agreed to these Terms & Conditions.
2. Eligibility
You must be at least 18 years of age or use this website under the supervision of a parent or legal guardian.
3. Products and Services
Bookwala offers books, educational materials, stationery, and related products for sale through this website.
All products are subject to availability.
We reserve the right to discontinue or modify any product or service without prior notice.
4. Product Information
We strive to ensure that all product descriptions, images, prices, and specifications are accurate.
However:
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Images are for illustrative purposes only.
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Product colours may vary depending on your screen.
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Book covers may differ due to revised editions or publisher updates.
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Prices and availability may change without notice.
5. Orders
All orders placed through the website are subject to acceptance.
We reserve the right to:
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Refuse or cancel any order.
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Limit quantities purchased.
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Cancel orders due to stock unavailability, pricing errors, payment issues, or suspected fraudulent activity.
If payment has already been made for a cancelled order, the applicable refund will be processed.
6. Pricing
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Applicable taxes, shipping charges, or handling fees may be added during checkout.
7. Payments
We accept payments through authorized payment gateways and other payment methods available on the website.
We do not store your debit card, credit card, UPI PIN, or banking credentials.
8. Shipping and Delivery
Delivery timelines are estimates and may vary depending on:
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Customer location
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Courier services
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Weather conditions
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Public holidays
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Other unforeseen circumstances
Bookwala is not responsible for delays caused by third-party logistics providers.
9. Returns and Refunds
Returns, replacements, and refunds are governed by our Refund & Return Policy, available on the website.
10. User Account
If you create an account, you are responsible for:
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Maintaining the confidentiality of your login credentials.
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Providing accurate information.
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Restricting unauthorized access to your account.
You are responsible for all activities carried out using your account.
11. User Conduct
You agree not to:
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Violate any applicable laws.
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Attempt unauthorized access to the website.
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Upload malicious software or viruses.
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Interfere with website functionality.
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Use the website for fraudulent or unlawful activities.
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Copy, reproduce, or misuse website content without permission.
12. Intellectual Property
All website content, including but not limited to:
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Logos
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Graphics
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Text
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Images
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Product descriptions
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Website design
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Trademarks
are the property of Bookwala or their respective owners and are protected by applicable intellectual property laws.
Unauthorized use is prohibited.
13. Third-Party Links
The website may contain links to third-party websites for your convenience.
Bookwala is not responsible for the content, privacy practices, or policies of such websites.
14. Limitation of Liability
To the fullest extent permitted by law, Bookwala shall not be liable for:
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Indirect or consequential damages.
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Loss of profits or business.
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Data loss.
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Delays caused by third parties.
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Technical interruptions beyond our control.
Our maximum liability shall not exceed the amount paid for the relevant order.
15. Disclaimer
The website and its contents are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
We do not guarantee uninterrupted, secure, or error-free operation of the website.
16. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
17. Force Majeure
Bookwala shall not be held responsible for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, government restrictions, strikes, technical failures, or transportation disruptions.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts at Prayagraj, Uttar Pradesh, India.
19. Changes to Terms
Bookwala reserves the right to modify these Terms & Conditions at any time without prior notice.
Updated versions will be posted on this page with the revised Effective Date.
Continued use of the website after such changes constitutes acceptance of the revised Terms.
20. Contact Us
For any questions regarding these Terms & Conditions, please contact us:
Bookwala
Website: www.bookwalaonline.com
Email: bookwalla@gmail.com
Phone: +91 99565 33333
Acceptance
By accessing or using www.bookwalaonline.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
